Repair request
Tell us what happened.
Something on your modue isn’t working as it should? Describe it and we’ll reply by email.
Your request
Describe the problem.
Before you write
Check your powerDim screens, modules that disconnect and a slow fader usually mean the deck needs more power.
TODO: the form backend (decided later). Serial number only if the modules carry one.
After you send it
What happens next.
TODO: what happens after a request: when we reply, how the module travels and who pays for it. Later: repair videos and iFixit guides.
To make a complaint under the statutory warranty, follow How to make a complaint.