Repair request

Tell us what happened.

Something on your modue isn’t working as it should? Describe it and we’ll reply by email.

Your request

Describe the problem.

Before you write

Dim screens, modules that disconnect and a slow fader usually mean the deck needs more power.

Check your power
Which module?

Until the form is live, send these details to contact@modue.com.

TODO: the form backend (decided later). Serial number only if the modules carry one.

After you send it

What happens next.

TODO: what happens after a request: when we reply, how the module travels and who pays for it. Later: repair videos and iFixit guides.

To make a complaint under the statutory warranty, follow How to make a complaint.